Retrieving Your Password or Member NameIf you forget your password or member name, you have to option to retrieve this information from the Login screen. 1. Click on Forgot Password or Member Name 2. You will then be prompted to provide your member name or the email address that is on your TurboSquid account. 3. After you click on…
Sometimes when members have multiple accounts tied to a single email address, it can cause issues when managing those accounts or opening support tickets. To help tackle this issue, all TurboSquid members are now required to have a unique email address on each of their TurboSquid accounts. To resolve this issue, visit your TurboSquid Account page and change the email…
If you go to the View Your Tickets page, you may see "You have no open requests." This means that you do not have any open tickets. To view your old tickets, click on "View your recently solved and closed requests," and this will take you to a list of all of your closed tickets. If you have open requests…
General Site PoliciesTerms of Use Your obligations as a TurboSquid user. Royalty Free License The basic license for 3D models and products that you agree to when you buy or download content. Privacy Policy What information we collect from you and how we use it internally. Refund & Return Policy What types of purchases are eligible for refunds. Policies Specific…
Members can notify TurboSquid of problems with products and their presentations by using the "Report" button on the bottom of the right margin of every product page. The following problems can be reported using this tool: Inappropriate Content Products with inappropriate content that violates our Mature Content Policy such as nudity in the first preview image, pornography, or other offensive/inappropriate material. Product…
If you choose to no longer participate in TurboSquid's Member Community, please access your login information through your dashboard and unsubscribe from any newsletters. We do not delete accounts, but we will never contact you for any reason if you have opted out of our newsletters. Additionally, we do not share our member information with any third-party companies.
When you provide TurboSquid with an electronic signature, you are acknowledging your liability for the signed electronic communication that you transmit. This liability includes legal acknowledgement of your identity, authorship of the electronic communication, and full adoption of its contents. Like a handwritten signature, an electronic signature is legally binding. To submit any infringement notifications about products that have been…
The DMCA, the Digital Millennium Copyright Act, was signed into law in 1998 in an attempt to address Copyright protection in the Digital Age. TurboSquid is a DMCA compliant operation. This means that when we receive valid takedown notices from © or TM owners we act accordingly, and remove any infringing models brought to our attention. That said, because of how the DMCA…
