Royalty Payment Problems

 

If you have not yet been paid your royalties, keep the following in mind:

  • Account balances are paid monthly on the first business day of the month.
    If the first is on a weekend or a holiday, you will be paid on the next business day.
  • CHECK YOUR THRESHOLDS: You can set a minimum amount that must be reached before we can pay you.
  • Your account may be on hold due to problems with your payment info, it is very important that you update this information in a timely fashion.
  • New Artists: All new artist have a 60 day waiting period for vetting purposes before being scheduled for a payment cycle.
    • Please allow 60 days from the date of your first sale for you to be scheduled for payment.

Please contact TurboSquid Help & Support if you have additional concerns about your Royalty payments.